6 Ways Dynamics CRM Will Benefit Your Business
Control And Knowledge
You can have full knowledge of what’s happening within your sales team and keep control of your business. Your leads, opportunities and contacts will no longer be lost in emails or in your sales team’s memory!
Keep connected with your customers, wherever you are. Link your CRM seamlessly to work with all of the other Microsoft Office apps, Online, Desktop and Mobile!
Easily integrate Dynamics CRM into all of your office apps. See your sales conversations directly in Outlook so you never miss an update with your customers.
No IT Headaches
You need less worry about your infrastructure and IT solutions. As a business owner or small sales team, you don’t need to think about server cost and management; the cloud securely takes this off your plate.
Because your system is in the cloud, Microsoft keeps it fully updated to the newest version with all of the new features as soon as it’s available saving you time and money.
We value your data privacy. Your Data is fully secure at all times, there’s no more need to worry about servers or other risks or costs. Your data is stored in Microsoft’s data-centres in Europe (Dublin and Amsterdam).
From the first consultation we arrange with our clients, we take a long-term approach to our role. We aim to add lasting value to all aspects of their business, from the kind of software required down to the appropriate level of consulting needed to achieve fast and effective results.
We help our clients both to determine their software requirements and to implement them as they would want to use them. We remain flexible as we want to ensure that they have the tools they need for measurable success.
Contact with the same support consultant
We agree that amongst many things, having to explain a problem twice is frustrating and time-consuming. We therefore have a policy of rotating our helpdesk consultants which helps us to maintain both a consultative approach to the problem, and an all-round familiarity of the case details. We find that this structure fast-tracks solutions on both sides.
We use the same software to manage our business
We use the very same software products to manage our own work flow and stay in contact with our clients, every step of the way. Microsoft Dynamics CRM helps us to manage our support cases, create clear client profiles plus contact them conveniently, so that they always know what stage of the resolution we’re at. Microsoft Dynamics GP drives all aspects of our financial information including project timesheets and billing. Both systems form the foundation of our reporting to you.
We provide confirmation of progress
Our own effective task management via Microsoft Dynamics allows us to stay in touch with our clients clearly and easily, ensuring that they stay abreast of the progress and can focus on their own tasks without concern.
Would you like more specific detail of how our service can support you? See our How We Can Help page or contact us to arrange a consultation
We were quickly convinced of ST Consulting’s Microsoft Dynamics product expertise. They also demonstrated a deep understanding of our business and our needs. We knew that they would work closely with us to meet these needs.
The ST Consulting team had an understanding of what we were trying to achieve and made some excellent suggestions – they weren’t just out to sell us a system. There was a definite meeting of minds and we felt very comfortable working with them.