Microsoft Dynamics CRM 2011 is a fully integrated customer relationship management (CRM) system.
Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Sales: Get more leads and close more business
Marketing: A clearer view of customers and more informed marketing investments
Customer service: Provide more value to customers
Updated May 2011: Microsoft Dynamics CRM Statement of Direction Click to launch.
Updated May 2011: Microsoft Dynamics CRM Statement of Direction
